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Terms of service

1. Acceptance of Terms

By accessing or using the NgaroWeb website and purchasing any products from us, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services. NgaroWeb reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Products and Availability

NgaroWeb offers apparel including Shirts, Skirts, and Pants & Trousers. All product descriptions, images, and pricing are subject to change without notice. We make reasonable efforts to display accurate colors and details, but we do not guarantee that your device’s display will be accurate. Product availability is not guaranteed, and we reserve the right to limit quantities or discontinue any item at any time.

3. Orders and Payment

All orders placed through NgaroWeb are subject to acceptance and verification. We may refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. Payment must be made in full at the time of purchase using an accepted payment method. You are responsible for providing accurate billing and shipping information.

4. User Conduct

You agree not to misuse the NgaroWeb website. This includes not attempting to gain unauthorized access, interfering with site functionality, submitting false or misleading information, or using the site for any unlawful purpose. You are solely responsible for any activity that occurs through your use of the website.

5. Intellectual Property

All content on NgaroWeb, including but not limited to text, graphics, logos, images, product designs, and software, is the property of NgaroWeb or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written permission. Unauthorized use of our intellectual property is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, NgaroWeb shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products. This includes, but is not limited to, loss of profits, data, or goodwill. Our total liability for any claim related to your order shall not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

7. Refund Policy

We want you to be satisfied with your purchase. If you are not satisfied, you may request a refund or exchange under the following conditions:

  • Requests must be made within 14 days of delivery.
  • Items must be unused, unworn, and in their original condition with all tags attached.
  • Proof of purchase is required.
  • Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the returned item.
  • Shipping costs are non-refundable unless the return is due to our error.
  • Certain items may be marked as final sale and are not eligible for refund or exchange.

To initiate a refund, please contact us at [email protected] with your order details.

8. Indemnification

You agree to indemnify and hold harmless NgaroWeb, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Service or your misuse of the website or products.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which NgaroWeb operates, without regard to its conflict of law principles.